How Do I Pay For My Car Transport?

You have two convenient options:

Regular Price

With this option, you can pay-in-full by credit card or through PayPal when you schedule your shipment.





Why Make a Partial Payment?

So our customer care department knows the order placement is complete and ready for dispatch.

Truckers will NOT accept personal checks or credit cards at time of delivery or when the vehicle is loaded.


Regular Price

With this option, you can pay-in-full by credit card or through PayPal when you schedule your shipment.





Why Make a Partial Payment?

So our customer care department knows the order placement is complete and ready for dispatch.

To finance your auto transport, select PayPal as your payment method and choose the "PayPal Credit" option when you log-in to PayPal. This option is offered by PayPal and subject to their terms and conditions.

Additional Payment Options

If neither of the above options work for you, you can also choose to:

Make a Wire Transfer

ACH to a Bank Account

Deposit to a Bank Account

These additional options are not available when scheduling online and must be arranged over the phone.
Call (888) 666-8929 to make these arrangements.

How Long Does it Take to Ship My Car?

Depends on where you are shipping your vehicle

Distance in Miles Calendar Days
0 - 100 1 - 2
300 - 600 2 - 4
600 - 1000 3 - 5
1000 - 1500 4 - 6
1500 - 2000 5 - 7
2000 - 2400 6 - 8
2400 and up 8 - 10

* times are estimated

Pickup Window

This is the time it takes to pick up your vehicle starting from your "desired pickup date". It is not part of your transit time and generally takes 1-5 days.

The possible advantages of meeting the trucker

If you are shipping to or from a rural area, it may take longer. Consider meeting the trucker in or near a major metropolitan area to decrease the price and speed up your shipment.


Delivery Date & Time

The delivery date depends on your estimated transit time. Once your order is dispatched, you receive an estimated arrival date. Know that it is difficult to pinpoint an exact day and time for delivery. Factors such as weather, traffic and other car loads can affect it.

Delayed Delivery

Weather conditions such as rain, snow, high winds, etc. may occur along your route. In these cases, delivery may be delayed due to weather conditions.

Early Delivery

Can great weather and good traffic be a bad thing? Possibly. It may cause your vehicle to be delivered ahead of the estimated schedule.

If you need a guaranteed pickup or delivery date, please call our auto transport logistics specialists and let them know that you need expedited shipping. For more details, please visit our Expedited Transport page.

Communication with your trucker is the key to a successful car shipment.
You have their number and they have yours. Usually truckers will call you hours in advance to give you an estimated drop-off time. They call again when they are in the area to give you a more specific hour of arrival.

Can I Ship Personal Items in My Car?

YES, You Can Load Personal Items In Your Vehicle

One Suitcase

If you want to add more than 100 lbs. of items in your vehicle, $100 or more is added to your total cost depending on the size of your car. The smaller the vehicle, the lower the cost.

Anything over 100 lbs. can compromise the weight restrictions trucks must follow.



Loading Extra Items

If you want to add more than 100 lbs. of items in your vehicle, $100 or more is added to your total cost depending on the size of your car. The smaller the vehicle, the lower the cost.

If you choose this option, please know that:

  • you may load belongings inside the vehicle and the trunk
  • items MUST be loaded below window level
  • the driver's seat MUST be clear at all times



Please understand the risks of shipping personal items in your car.

  • not insured
  • at risk for theft
  • may cause damage to the interior of your vehicle (these damages are not insured by Montway)
  • not the responsibility of the truck driver
  • can compromise the weight limitations
  • can damage car suspension
  • may cause damage to the undercarriage due to extra weight

Every truck driver is subject to inspection at state lines and can be fined for hauling personal items as the "Federal and State Department of Transportation (DOT) regulations prohibit the transport of household items in vehicles being transported by auto carriers.

Under NO circumstances are Explosives, Guns, Ammunition, Flammable Products, Narcotics or any unlawful contraband allowed in your vehicle during transport.

Importance of the Bill of Lading

Record of the Vehicle Condition at Pickup and Delivery

A bill of lading is a detailed list of a shipment of goods in the form of a receipt given by the carrier to the person consigning the goods at pickup and at delivery. It is often abbreviated as just "BOL". When it comes to auto transport, it is used to record any existing external damage before transport as well as any new which happened during transit that is marked at delivery. For that reason this is the most important document for insurance claims.

The Procedure for Pickup and Delivery

At Pickup At Delivery
Before loading your vehicle, you and the trucker carefully inspect your vehicle for pre-existing scratches, dents and other damage. At the time of delivery, the truck driver must allow you to carefully inspect your vehicle again.
On the bill of lading form there is an image of the vehicle. The truck driver marks all pre-existing damages in the correct area of the image. If there are any NEW scratches, dents or other damages to your vehicle you MUST mark them on the bill of lading in the proper area of the image and write down in the field for exceptions/comments an exact description of the NEW damage. Just as at pickup, taking pictures at delivery, especially if there is new damage, is highly recommended.
It is highly recommended to tell the truck driver to record the current mileage of your vehicle's odometer. It's also highly recommended to take several pictures of the vehicle at pickup and again at delivery. Only AFTER the inspection, both the truck driver and you should sign the document and each must keep a copy of it.
Both the truck driver and you sign the document and each must keep a copy of it. After the inspection, if there is a balance due for your shipment, legally you still must pay the trucker even if there is an issue with the vehicle. An insurance claim and payment of freight charges are two entirely different transactions.
If you disagree with what the truck driver is marking, please call Montway for assistance at the time of pickup. Our number is easy to remember, 1-888-MONTWAY. At the time of delivery, if there is a disagreement or the trucker insists that the process is done differently, please call Montway so we can assist you. Our number is easy to remember, 1-888-MONTWAY.
  • It is your right to inspect your vehicle properly at the time of delivery.
  • It is your right to mark on the bill of lading any issues you find with your vehicle.
  • After inspection is done, legally you still must pay the trucker the transport fare, even if there is an issue with the vehicle. An insurance claim and payment of freight charges are two entirely different transactions.

Damages are not an expected part of the shipping process, but they can happen. In the event they do, properly filling out this important document can save you a lot of time and stress and can help ensure a successful insurance claim. If you have any questions or concerns please call Montway at 1-888-666-8929 and our friendly agents will assist you and ensure you have peace of mind.

Auto transport Bill of Lading

Is My Payment Refundable?

Yes, it is! However, it depends on the status of your order:

Not Dispatched Order

If your order has NOT been assigned (dispatched) for loading, your payment is fully refundable.

Dispatched Order

If your order HAS been assigned (dispatched) for loading, your payment is refundable, less a $199 service fee or the amount of your partial payment, whichever is less.

You are notified by email as soon as your order is dispatched. At this point, we have already made a reservation for your vehicle. Therefore, due to services rendered, we refund the difference to $199.